Customer service professions
Deploy projects, train, support customer satisfaction
Passionate about the customer service and customer relations or expert in project management, help guarantee the best Eudonet CRM services, solutions and projects are delivered to our clients.
Within the Eudoteam, you can show off your talents! Support Eudonet customers in the implementation of their projects to help them meet their deadlines and budget at the highest quality. You help your customers to devote themselves to their objectives and to use the best of Eudonet CRM solutions in their business.
#Consultant/ Project leadership
Lead projects and ,manage customer relationship
Your objectives:
- Lead Eudonet CRM projects for your vertical business.
- Analyse the user and formalise them to deliver the best Eudonet CRM solution.
- Plan and coordinate technical designs, ensure change management and customer relations.
- Work in multi-projects.
Where is the job based?
- Services Department
- France – Canada
#Trainer
Delivering good practices
Your objectives:
- Design and conduct training for Eudonet CRM solutions for customers on site as well as from a distance.
- Ensure the proper use of Eudonet CRM solutions by users to guarantee maximum benefits to the customer.
- Be an ambassador for the Eudonet brand and customer satisfaction.
Where is the job based?
- Customer Service and Training Department
#CRM Consulting Technician
Delivering high quality of service
Your objectives:
- Assist and advise client administrators of our Eudonet CRM solutions.
- Receive, record and process incoming customer requests.
- Offer a high quality service by providing a response specific to each customer.
- Customer satisfaction is your ultimate goal.
Where is the job based?
- Customer Service and Training Department